Managed IT support and maintenance
Reliable help for staff computers, printers and software, with monthly plans or one-off visits.
- Helpdesk by phone and remote access
- On-site troubleshooting
- Preventive maintenance
External IT partner for SMEs in Kuala Lumpur
Your outsourced IT team for SMEs in Kuala Lumpur.
We take care of your network, email and data.
MY IT PLT is a Kuala Lumpur IT company that acts as your external IT department. We provide managed IT support, network setup, Microsoft 365 and Google Workspace, cybersecurity and data backup, so your SME gets dependable IT without the cost of a full-time team.
- On-site and remote support
- Written quotation first
- No in-house IT staff needed
Responsive supportEnquiries answered within one working day
Local presenceBased in Kepong, serving the Klang Valley
Transparent quotationsScope and pricing confirmed in writing before work begins
Security and continuityProtection and backup built into every engagement
IT services in Kuala Lumpur
Managed IT services for SMEs, without the cost of an in-house team
One external partner covers everything an SME needs, from daily IT support to full office network setups, under a monthly plan or a per-job written quotation.
Office network setup and cabling
A stable, fast network designed around how your office works and ready to grow with you.
- Structured cabling and Wi-Fi
- Routers, switches and firewalls
- Server setup and upgrades
Microsoft 365 and Google Workspace
Professional email on your own domain and tools that let your team work from anywhere.
- Microsoft 365 and Google Workspace
- Email migration
- Shared files and collaboration
Cybersecurity and data backup
Protect your data from threats and recover quickly if something goes wrong.
- Antivirus and endpoint protection
- Automated backups, regularly tested
- Access control and staff guidance
IT hardware and software supply
The right equipment for your budget, supplied, configured and ready to use on day one.
- Laptops, desktops and peripherals
- Network and server equipment
- Licensed software
Company websites and business software
Company websites and business systems built around your processes, not a generic template.
- Corporate websites
- Web-based business systems
- Maintenance and updates
Why an external IT partner
In-house IT or an external partner?
For most SMEs, a dedicated partner is the more practical way to get complete IT coverage.
Hiring in-house
- Full-time salary and staff benefits every month
- One person to cover everything, with a gap when they are away or resign
- Hard for one person to be expert in networking, cloud and security
- Recruiting and training take time
With MY IT PLT
- A predictable monthly plan, or pay per job
- A team behind you, so support continues when one person is away
- Network, cloud, security and hardware skills in one place
- Quick to start, with your setup fully documented
About MY IT PLT
The external IT team behind your SME.
MY IT PLT is based in Kepong, Kuala Lumpur. We are built for small and medium-sized businesses across the Klang Valley that need dependable IT but do not need, or cannot yet justify, a full-time IT department.
We act as an extension of your company: we learn how you work, explain things in plain language, document what we build, and stay available after the job is done.
Speak with our teamDirect accessCall or message us and speak to the person who will fix it.
Transparent pricingYou approve a written quotation before any work begins.
On-site and remoteMost issues are fixed remotely; we visit when hardware needs attention.
Your data stays yoursWe document your setup and hand over all credentials and records.
Who we help
IT support tailored to your industry
Every SME uses technology differently. We shape our IT support around your industry, your software and the size of your team.
IT support for offices and professional firms
Reliable email, file sharing, printers and secure remote access for your team.
IT support for retail and F&B
Stable Wi-Fi, point-of-sale connectivity and CCTV networking for busy premises.
IT support for clinics and service providers
Safe storage and backup for customer records, plus fast support when systems stop.
IT support for education and training centres
Classroom networks, lab computers and managed accounts for staff and students.
IT support for trading and manufacturing
Connected offices, shared systems and dependable servers for daily operations.
IT support for startups and growing SMEs
Affordable, scalable setups that grow as your headcount does.
Our process
How our managed IT service works
From first consultation to ongoing support, a clear process so you always know what happens next.
Consultation
Tell us about your business, your challenges and your plans.
Assessment
We review your current equipment, network and accounts.
Proposal
You receive a clear written plan with scope, timeline and price.
Delivery and support
We implement, train your staff and remain available afterwards.
Technologies and platforms we support
Microsoft 365
Google Workspace
Cisco
Sophos
Ubiquiti
Fortinet
Synology
Dell
HP
Lenovo
Company overview
MY IT PLT at a glance
The key facts about our business, in one place.
- Business
- MY IT PLT, an IT services company (limited liability partnership) in Malaysia
- What we do
- Outsourced IT support and managed IT services: IT support, network and infrastructure, cloud and email, cybersecurity and backup, hardware and software supply, websites and custom software
- Who we serve
- Small and medium-sized enterprises (SMEs), including offices, professional firms, retail and F&B, clinics, training centres, and trading and manufacturing companies
- Location
- 55-2, Jalan Metro Perdana Barat 1, Taman Usahawan Kepong, 52100 Kuala Lumpur, Malaysia
- Service area
- On-site in Kuala Lumpur and the Klang Valley; remote support across Malaysia
- Engagement
- Monthly support plan or per-job project, with a free consultation and a written quotation before work begins
- Platforms supported
- Microsoft 365, Google Workspace, Cisco, Sophos, Ubiquiti, Fortinet, Synology, Dell, HP, Lenovo
- Contact
- 014-924 9402 (phone and WhatsApp) · chenting@myit.my
Questions and answers
Frequently asked questions about outsourced IT support
What is outsourced IT support for SMEs?
Outsourced IT support, also called managed IT services, means a specialist company such as MY IT PLT looks after a business's computers, network, email, security and data backup. The business gets a full IT department without hiring full-time staff.
Do we still need our own IT staff if we use an external IT partner?
Not necessarily. Many SMEs use MY IT PLT as their full IT department. If you already have someone in-house, we work alongside them and cover specialist areas such as networking, security and backup.
Which areas does MY IT PLT serve?
We are based in Kepong, Kuala Lumpur and support businesses across the Klang Valley on-site. Remote support is available for clients elsewhere in Malaysia.
Does MY IT PLT offer monthly IT support plans or only one-time jobs?
Both. You can request a single visit or project, or choose a monthly plan that includes regular maintenance and priority support.
What IT services does MY IT PLT provide?
IT support and maintenance, network and infrastructure, cloud and email (Microsoft 365 and Google Workspace), cybersecurity and backup, hardware and software supply, and websites and custom software.
Can you migrate our company email to Microsoft 365 or Google Workspace?
Yes. We set up Microsoft 365 or Google Workspace, create business email on your own domain, and migrate your existing mailboxes and files.
How can an SME protect its data from ransomware and data loss?
A practical baseline is endpoint protection on every computer, a firewall, controlled access to files and accounts, staff awareness, and automated backups that are tested regularly so data can be restored quickly. We set up and maintain these for SMEs.
How quickly will you respond to an enquiry?
We answer enquiries within one working day. Clients on a support plan receive priority handling for urgent problems.
Can you work with the equipment we already have?
Yes. We start by reviewing what you have and recommend upgrades only where they make a real difference.
How much does IT support cost for a small business in Kuala Lumpur?
The cost depends on the number of staff, the number of devices and the scope of services. Contact us for a free consultation and we will send a written quotation before any work begins.
How do I contact MY IT PLT?
Call or WhatsApp 014-924 9402, email chenting@myit.my, or visit 55-2, Jalan Metro Perdana Barat 1, Taman Usahawan Kepong, 52100 Kuala Lumpur.
Looking for a reliable IT partner in Kuala Lumpur?
Book a free consultation and receive a written plan and quotation for your business.
Contact
Speak with an IT specialist.
Share your requirements and a member of our team will respond within one working day.
- Phone / WhatsApp014-924 9402
- Emailchenting@myit.my